EBMX Support — Embed

CUSTOMER SUPPORT

Technical
Support

Let our support team help you out!

First Name ^*

Last Name

Email ^*

Phone ^*

Which Dealer did you purchase your product from? ^*

Have you registered your product for warranty? ^*

Please register your product's warranty here.

Bike Model ^* E.g. Sur-Ron Light Bee X, Talaria Sting MX4, Segway X260, etc.

Controller ^*

Serial Number if EBMX Controller

Battery ^*

Specify:

Serial Number if EBMX Battery Located on the battery casing — see Documentation section for diagrams.

Battery Voltage ^*

Battery Brand ^*

Link to battery listing on manufacturer's website ^*

Motor ^*

Serial Number if EBMX Motor

Sprocket ^*

What is the problem and how did it happen? ^* Example: Is this a new install? Were you riding the bike? Did you just install a new part on the bike?

What steps have you already taken to troubleshoot the problem? ^*

Attach photos or screenshots Upload screenshots from the BMS App, EBMX App, or photos of your setup. Max 5 files, 10MB each.

JPEG, PNG, WEBP, GIF, MP4, MOV, PDF — max 10 MB per file